Clootrack

Clootrack: Understand the WHY behind Customer Experience

Clootrack is an intelligent customer experience analytics platform made for enterprises and high-stake decision makers. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to help you understand why your customer experience drops. All in real-time.

Clootrack obtains open-ended customer conversations from a wide range of sources - Public and private enterprise data.
Public data sources include eCommerce sites, forums, blogs, social media, etc. Private enterprise data includes customer care tickets, open-ended NPS surveys, website/app feedback, and chatbots. 

Clootrack insights are unbiased, require minimal configuration, and support 55 languages. Time to go live is 7 days! Clootrack CX Experience Analytics is used by 150+ large enterprises globally, including fortune 500 companies.