Charter of Road Traffic Victims Rights

The Charter of Road Traffic Victims’ Rights was born out of an ambition. An ambition to support road traffic victims. 

It is a Code of Conduct for those involved in managing the compensation of road traffic victims, aimed at providing those victims with the best possible assistance. 

The Charter does not legislate in whole or in part. It is but a set of principles on how the insurance industry should treat those who are the victims of road traffic accidents, to ensure they receive the care and compensation they are due. 

Inspired by the existence of the UN Charter on Human Rights, UNECE, IETL and COB came together to prepare a document that would enshrine 10 core principles - all aimed at providing an ethos of care and clarity to the victims of road traffic accidents.