Create / Change

Designing public services is hard and it’s becoming harder.

As populations increase and societies become more connected, problems in the public arena become more wicked. Simultaneously, citizens expectations of services – particularly digital ones – is higher.

Create/Change is a GovTech consultancy working with policy & product teams on population level problems in education, employment, health and social care, justice and environment. We also help the cultural and non-profit sectors innovate for social good.

We use user-centred design, AI & data science and agile transformation techniques to help you design better policy and services.