Dominic The CX Guy

Hi, I am Dominic. I have dedicated my life to Customer Experience.

I run a CX agency called ROCA.WORK , and it is a team of customer experience consultants. On this channel, we focus on taking Customer Experience to new heights one video at a time. Our purpose is to share educational content, knowledge and best practices to help make browsing the internet a little bit smoother. Zendesk will be mentioned a lot as we are Zendesk partners.