Bold Insight

Bold Insight is a full-service user experience (UX) and human factors research agency. We work with organizations across all industries to help them design products and services with confidence - improving product usability, usefulness, utility, safety, and engagement. We apply UX and human factors research methods, observing and analyzing users’ interactions with products, to deliver bold and actionable insights to ensure that the end user experience is satisfying and increases adoption and loyalty. 
Specializing in large-scale and global research, most of our work is with digital, next-generation technology and ranges from medical devices to mobile apps, in-car systems to websites, back-office systems to end-to-end customer journeys. Our team has been conducting research for over 20 years, which offers our clients insight to avoid project pitfalls, saving time, money, and resulting in better data.