Fais Ombud SA

The Office of the Ombud for Financial Services Providers (the FAIS Ombud) was established in terms
of section 20 of the Financial Advisory and Intermediary Services Act, (Act 37 of 2002) (FAIS Act). The
FAIS Ombud is a schedule 3A entity in terms of the Public Finance Management Act, (Act 1 of 1999)
(PFMA) and reports to the Executive Authority through the Commissioner of the Financial Sector
Conduct Authority (the FSCA). From time to time, as may be required, the FAIS Ombud Office reports
to the Select Committee on Finance.