NovelVox

NovelVox is a leading contact center solution provider offering unparalleled value to Cisco, Avaya, Genesys, and Amazon Connect contact centers through advanced CX solutions ensuring the utmost level of customer satisfaction.

The company offers seamlessly integrated and AI-powered solutions to upheave agent and customer experience. With over 300 deployments worldwide, the company provides unmatched and tailored support by modernizing customer service operations with its unified agent desktops, omnichannel solutions, AI-powered bots, wallboards, and much more.